Terms of Service

Last updated on: 22 April 2019

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01 Overview

CryptoView (“Provider”) provides you (“User” or “You”) with access to services (“Web Services”) made available through a website (“Platform”) located at Cryptoview.com, with the purpose to enable the User to request and receive “Data” (described below), “Third Party Data” (described below) and any other data or content delivered through the Web Services. Read these terms carefully as they constitute the agreement and acceptance of all terms and policies of using the Platform between the User and the Provider.

By accessing and using any of the services offered by the Provider through the Platform, the User acknowledges that he/she has read, understand and agree to be legally bound by these Terms of Service. If the User does not agree or accept these terms of service, he/she shall not access the Platform and shall not use any of the Web Services it provides.

By using the Platform,  you agree with our Privacy Policy, Security Policy and Cookies Policy which are unbreakable part of this agreement and you agree to be legally responsible for each and every term and condition.

 

02 Definitions

“Provider” – The legal entity (company) behind the Web Services provided to the User via the Platform – CryptoView company.

“User” – The individual or entity that uses the Web Services and understands and agrees with the Terms of Service, Privacy Policy, Security Policy and Cookie Policy.

“Account” – The account registered by the User on the Platform.

“Web Services” – All and any of the services provided to the User. Consists of a Data Third-Party Data, Content and Third-Party Content delivered through interfaces, features and functionalities on the Platform which is running on hosted sites by the Provider.

“Platform” – The website and any environment created by CryptoView and all associated domains and subdomains, Interfaces with Data and Third-Party Data accessible by the Users through their Accounts.

“Data” – The data owned and obtained by the Provider from third-party sources and delivered to the User via the Web Services.

“Third-Party Data” – The data not owned and obtained by the Provider from 3rd party sources and delivered to the User via the Web Services.

“Content” – Any content such as texts, images, audio and videos provided by the Provider.

“Third-Party Content” – Any content such as texts, images, audio and videos provided by third parties.

“Data/Content Owner” – A legal entity that holds ownership rights to any of the Data, Third-Party Data, Content and Third-Party Content and is the original licensing source of the Data or Third-Party Data.

“Free Trial” – Free of charge access to the Web Services for thirty days after Account registration.

“Subscription” – A completed Purchase by User for accessing and using the Web Services.

“Purchase” – Any paid subscription by the User to the Provider in exchange for access to the Web Services.

 

03 Account Registration

To receive access to use the Web Services, the User must create an Account by providing an email and establishing a password. The User agrees to provide accurate, valid, complete and current information during the registration process and to keep it updated it in case of changes to this information.

The Provider reserves the right to suspend the User’s Account in case any of the information provided during the registration process is found suspicious or doubtful until proven otherwise by the User.

The Provider reserves the right to terminate the User’s Account in case any of the information provided during the registration process is found inaccurate, invalid or not up-to-date.

 

04 Account Maintenance and Security

The User is responsible for maintaining the confidentiality of his/her Account information that provides him/her with access to the Web Services.

The User is responsible for safeguarding the Account information that he/she uses to access the Platform and for any activities or actions under his/her Account, whether this Account information is with the Web Services provided by CryptoView or a third-party service.

The User shall monitor and be responsible for all and any changes on his/her Account.

The User agrees to immediately notify the Provider in case of any breach of security, unauthorized access to the Web Services from his/her Account.

The User acknowledges and agrees that the Provider will not be liable for any loss or damage arising from the User’s failure to comply with these requirements.

For more information, please read our Security Policy and Security section.

 

05 Privacy Policy

The privacy of the User is important to us and we strive to keep it private and secure. However, we may be compelled to share your information pursuant to applicable laws, rules, or regulations. Please refer to our Privacy Policy for more details.

 

06 Free Trial

When the User registers an Account on the Platform for the first time, the Provider grants him/her with full access to use the Web Services for a thirty-day period, free of charge (“Free Trial”). Thirty days after the Account registration, the access to the Platform will be suspended, until or unless the User successfully subscribes to use the Web Services offered by the Provider.

The User is limited to use the Free Trial only once (i.e. upon subsequent registration Free Trial will not be provided).

The Provider reserves the right to modify the restrictions or conditions of the Free Trial or cancel the offer at any time and without any prior notice.

 

07 Subscription & Fees

CryptoView does not charge additional trading fees.

The User will be responsible for paying all trading fees charged by any third party service provider such as Exchange Account or Wallet.

To subscribe for the use of Web Services, the User must pay a fee to the Provider (Purchase).

The subscription can be paid only in cryptocurrencies. The User must transfer the equivalent amount of the price of the chosen subscription plan to the Provider’s Bitcoin wallet. The subscription price can be paid in Bitcoin/BTC. The exchange price of Bitcoin/USD will be calculated at the moment of the payment through the billing section available on the Platform.

The User is responsible to use the correct Bitcoin/BTC Wallet address provided by CryptoView through the billing section for subscription payment. Failure of using the correct Bitcoin/BTC wallet address can result in permanent loss of User’s funds. CryptoView is not responsible for such losses and will not compensate the User in any way.

The Blockchain explorer will be used as proof of payment.

The Provider reserves the right to suspend, cancel or terminate the User’s Subscription, without sending of a prior notice to the User, if information supplied in connection to any Purchase proves to be inaccurate, invalid, incomplete or is suspected to relate to an unauthorized or fraudulent transaction, as determined by the sole and final discretion of the Provider.

A Subscription constitutes an agreement between User and Provider with which the Provider grants the User with a limited license to access and use the Web Services. The User acknowledges that without the Subscription agreement, he/she has no rights or access to the provided Web Services.

The Provider reserves the right, at any time and in its sole discretion, to change and modify any of the conditions or fees in connection to a Subscription. Any Subscription changes will become effective after the end of the currently agreed Subscription period between the User and the Provider.

Except when required by law, paid Subscription fees are non-refundable.

Subscription fees are exclusive of taxes, duties, levies, tariffs, and other governmental charges (including, without limitation, VAT), as well as net of any transaction commissions/fees and any other disbursements related to a Purchase. The User is responsible for payment of all taxes and any related interest and/or penalties resulting from any payments made hereunder, other than any taxes based on Provider’s net income.

 

08 No-refund policy

CryptoView platform access is sold “as is”. The User assumes the responsibility for his/her purchase, and except when explicitly required by law no refunds will be issued.

 

09 Limited License & Data

Subject to User’s full compliance with all the terms of this Agreement and any applicable policies (Privacy policy and Security policy), the Provider grants to the User a limited, non-exclusive, non-transferable, license to access and use the Data and Content, Third-Party Data and Content, Platform features and functionalities (collectively “Web Services”).

The User agrees not to modify, adapt, sublicense, redistribute sell or make available any portion of the Web Service for use by third-party beneficiaries that do not owe a license to the Web Services supplied by the Provider. The Web Services can be solely used with any application or software licensed to or owned by the User.

In addition to these Terms of Service, the User also agrees to be bound by the additional service-specific terms applicable to services the User purchases from, or that are provided by affiliates or partners or the Provider.

Third-Party Data and Content may be subject to restrictions of use and require additional license agreements with the respective Data/Content Owners. The User is responsible for obtaining all required license agreements with each Data/Content Owner pursuant to User’s use of such Third-Party Data and/or Third-Party Content.

The Provider reserves the right to terminate User’s access to part of the Web Services which contains Third-Party Data or Content until/unless the User obtains license agreements with the respective Data/Content Owner.

The User agrees to access and use the Web Services solely for personal and business use and will not transfer or redistribute any part of the Web Services in raw or bulk form.

The User acknowledges and agrees that this license agreement shall remain in effect until and unless terminated by User or Provider.

The User is responsible not to use the Web Services to perform criminal activity of any sort, including but not limited to, money laundering, illegal gambling operations, financing terrorist organizations, or malicious hacking.

The Provider reserves the right to terminate the User’s Account for any reason, at any time and without prior notice.

 

10 Intellectual Property Rights

The User acknowledges that the Web Services, Platform, Data, Third-Party Data, any developments to the Data, Web Services, and Platform that result from services provided to the User hereunder are proprietary in nature and owned exclusively by the Provider or any of their partners, affiliates, contributors or third parties. The Web Services, Data, Third-Party Data and Content as well as the Developments are to be used exclusively as described herein.

The User acknowledges and agrees that copying, storing, distributing any content, for any other purposes than those in scope of this Terms of Service is prohibited without the prior written permission from the Provider.

 

11 Warranties, Indemnification, Limitation of Liability

The Provider offers the Web Services as-is and all related Data, Third-Party Data and content, and makes no representations or warranties of any kind in connection to the websites or services, express, implied, statutory or otherwise, including, without limitation, warranties of title, merchantability, fitness for a purpose, or non infringement.

The Provider does not make any guarantees or warrants that the features, functionalities, Data or Third-Party Data on the Platform or Web Services will not be interrupted or will be error-free, that defects will be corrected, or that the servers used by the Provider are free of viruses or other harmful components. The User acknowledges that the Provider does not warrant or make any representation in Terms of Service or the result of use of the content in terms of accuracy, reliability, or otherwise.

The Provider will aim and make efforts for the Web Services to be available for access and use by the User; however, all online or Web Services suffer from disruptions and outages, occasionally, and the Provider will not be assumed liable for any disruption or loss the User may suffer as a result. Thus, CryptoView does not provide any guarantees or warrants that access to the Web Services will not be interrupted or that there will be no delays, failures, errors, omissions or loss of transmitted information.

CryptoView will use reasonable endeavors to ensure that the User can normally access the Web Services in accordance with the Terms of Service. CryptoView may suspend use of the Web Services for maintenance and will make reasonable efforts to give the User a notice. The User acknowledges that this may not be possible in an emergency.

The User agrees to protect, indemnify, defend and hold harmless the Provider and its officers, directors, employees, agents and third-party service providers from and against any and all claims, demands, costs, expenses, losses, liabilities and damages of every kind and nature (including, without limitation, reasonable attorneys’ fees) imposed upon or incurred by CryptoView directly or indirectly arising from the User’s use of and access to the Platform or the Web Services; the User’s violation of any of the Terms of Service or the policies or agreements which are incorporated herein; and/or the User’s violation of any third-party right, including without limitation any intellectual or other proprietary right. The indemnification obligations under this section shall survive any termination or expiration of the Terms of Service or the User’s use of the Web Services found on the Platform.

These Terms of Service do not exclude or limit the liability of the User for fraudulent activity, death or personal injury caused by their negligence, breach of the terms implied by operation of law or any other liability which may not be excluded or limited by law.

The User acknowledges and agrees that under no circumstances and in no event will the Provider or any of their subsidiaries or affiliates be held liable for any direct, indirect, special, incidental, consequential or exemplary damages, damages for loss of profits, goodwill, use, data, or other intangible losses in connection with the access and use of the Web Services.

 

12 Applicable Law and Arbitration

These Terms of Service and all Web Service-related policies and clauses shall be governed by and construed in accordance with the applicable laws of the Republic of Bulgaria.

All disputes, arising from these Terms of Service or related to them, including those arising from or concerning their interpretation, invalidity, performance or termination, as well as the disputes for filling gaps in these Terms of Service or their adaptation to newly established facts, shall be referred for resolution to the International Court of Arbitration at the Legal Interaction Alliance, Sofia, Bulgaria, in compliance with its Rules for Litigations, based on arbitration agreements. The venue of the arbitration shall be in the city of Sofia, Bulgaria, and the language of the arbitration proceedings shall be Bulgarian.

 

13 Severability & Waiver

This agreement contains provisions, each of which shall be enforceable independently of every other provision. In the event that any provision is deemed to be unenforceable for any reason, the remaining provisions shall remain effective, binding, and enforceable. The User and the Provider further acknowledge and agree that the failure of the User or Provider to enforce any provision of this agreement shall not constitute a waiver of that provision, or of any other provision of this Agreement.

 

14 Force Majeure

The Provider and any of their affiliates shall be excused and shall not be liable for interruption and/or delay of the provided Web Services in the event of, due to, or resulting from, causes beyond its reasonable control, including but not limited to acts of God (fires, explosions, earthquakes, drought, tidal waves and floods), war and other hostility (invasion, act of foreign enemies, mobilisation, requisition, or embargo), acts of any government, riot, commotion, strikes, go slows, lock outs or disorder, power failure, equipment failure, industrial or labor disputes or controversies, acts of terrorism, acts of any third-party data provider(s) or other third-party content provider(s), third party application, or communication method interruptions.

 

15 General Data Protection Regulation

You acknowledge the application of the EU General Data Protection Regulation (“GDPR”), as it applies to all EU based entities that process personal data and to all EU citizens whose personal data is processed. You undertake to familiarise yourself with all the requirements of GDPR as they relate to you and your activities and further confirm that any platforms, websites, or other forms of advertising you engage in, where it involves the accessing, viewing, handling, dealing or in anyway processing of personal data, are managed in such a way so as to comply with the requirements of GDPR in so far as they apply to issues including but not limited to, consent for processing the personal data you have access to in the course of your activities; the availability of personal data rights, etc. should either the User or CryptoView, suffer a personal data breach relating to personal data about the User or CryptoView or relevant individuals, both parties agree to notify the others as soon as is reasonably possible, in order for the other to be able to comply with notification requirements. Should it become reasonably clear to CryptoView, that User and his or her activities, do not, at CryptoView’s reasonable discretion, comply with GDPR requirements, CryptoView may terminate the Agreement immediately.

 

16 Termination

The User may terminate the use of the Web Services at any time by using the “Delete account” functionality in the Platform or to submit a request for account termination to the support email address of the Provider. After deletion, the Provider will preserve the following user account information: Prepaid subscription, Billing history, Referral history and Affiliate history.

The User acknowledges and agrees that the Provider may, at any time without prior notice, suspend or terminate User’s access to the Web Services.

The User acknowledges that he/she is aware with all the above-mentioned provisions which may result in suspension or termination of the User’s access to the Web Services.

The User agrees that suspension or termination of their access to the Web Services will be made in Provider’s sole discretion and Provider will not be responsible or liable to the User or any third-party.

All provisions in these Terms shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

 

17 Notice and Communication

The User may send notices or communicates to the Provider via provided features on the Platform or any other communication channels supplied by the Platform.

The User acknowledges and agrees with all the provisions of this Terms of Service, related to requests demands or any other case in which the User is required to notify and communicate the respective matter to the Provider.

The Provider has the right to communicate with the User and send notices by any means of communication available to the Provider, considering the supplied by the User contact details.

 

18 Modifications and Amendments

The Provider reserves the right, at any time and in its sole discretion, to change and modify any of the terms and conditions contained in this Terms of Service.

Any modifications and amendments in the Terms of Service will be effective upon posting of the revisions, notice of such changes to the Platform and email notification to every user.

The Provider may discontinue or change any service, feature or supported exchanges/wallets of the Web Services at any time without notice based on its exclusive business decision.

By continuing to access and use the Web Services after revisions or modifications become effective, the User constitutes that he/she acknowledge and agree with such changes and modifications.

 

19 Company information and contacts

CryptoView Platform is 100% owned by Soft Labs LLC, a limited liability company incorporated under the Bulgarian law, registered with the Bulgarian Commercial Register with UIC 205134076, having its seat and registered address at: 38, Dimitar Spisarevski Str., Druzhba Residential Complex, Iskar Region, 1592 Sofia, Republic of Bulgaria

For general requests and support, please contact: support@cryptoview.com

For marketing matter, please contact: support@cryptoview.com

For legal matter, please contact: support@cryptoview.com

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